Terms and Conditions

Paraphrased Version for CPD Certified

These Terms and Conditions govern all services delivered by CPD Certified Ltd, a company registered in England and Wales under number 020 32903535, with its registered office at 200-206, Elm Park Avenue Hornchurch RM12 4SD UK (hereinafter referred to as “the Company/we/us/our”). Our website is located at https://cpdcertifed.co.uk (the “Website”)

1. Definitions and Interpretation

In these Terms and Conditions, unless the context requires otherwise, the following terms will have the meanings set out below:

“Approved Provider/You/Your” refers to the business entity (sole trader, partnership, or corporation) entering into a contract with us. The application is made by the organisation itself, rather than an individual within it, and is subject to these Terms.
“Contract” means the agreement created in accordance with clause 2, which incorporates both paid and unpaid services described in these Terms, at the point you accept them.
“Fee” means all charges payable for services that are designated as “Chargeable.”
“Materials” refers to any documents, resources, or content you supply for the purpose of accreditation.
“Services” refers to the CPD accreditation services we provide.
“Activities” refers to CPD training programmes, webinars, podcasts, events, and editorials.
“Company” means the organisation, firm, or sole trader entering into a contractual relationship with CPD Certified.
“Chargeable Service” refers to a service offered by CPD Certified that requires a fee.
“Non-Chargeable Service” refers to a service provided by CPD Certified that does not require a fee.
“Slot” means an available position for submitting an application for CPD Activity accreditation.
“Website” refers to https://cpdcertifed.co.uk.
“Expired” means that the accreditation term has ended and is no longer valid from its expiration date.
“Suspended” means the accreditation has been temporarily disabled due to an issue with the Approved Provider’s account until further notice.

1.1 References to “writing” or “written” include communication via email.
1.2 Headings are included for convenience only and do not affect interpretation. Words in the singular include the plural and vice versa. References to “persons” include incorporated and unincorporated entities.

2. Approved Provider Contract Formation – (Non-Chargeable Service)

2.1 To apply for accreditation of CPD Activities, you must fully complete the Approved Provider registration form on our Website with accurate and truthful information.

2.2 A binding Contract will be formed once the completed registration form has been submitted to us via the Website or otherwise. This Contract is enforceable under these Terms and Conditions, and your digital acceptance will serve as your electronic signature confirming agreement on behalf of the Company.

2.3 Submission of a registration form alone does not guarantee approval as an Approved Provider. Acceptance will be confirmed in writing. Paid services are not available until such acceptance is provided.

2.4 Additional Agreement upon Purchase: When you purchase Accreditation Services, you enter into a further agreement with CPD Certified. That agreement will be subject to clause 4 (Accreditation Plans, Fees & Payment) as well as these Terms.

2.5 If payment is taken for a chargeable service before approval is confirmed, or if the application is declined, the Fee will be refunded within 14 days.

2.6 By accepting these Terms, you confirm you are duly authorised to commit the Company to this Contract on its behalf.

2.7 Once Approved Provider status is granted, you may not transfer accreditation, courses, webinars, podcasts, editorials, or trainer approvals to another provider account or under a new company name unless we provide written authorisation. This applies even in cases of business acquisition or rebranding.

2.8 If your Company is registered with Companies House and is subject to a voluntary or compulsory strike-off, you must notify us as soon as possible. Any outstanding fees must be settled before strike-off. All existing accreditations will be marked as Expired from the date the strike-off takes effect.

2.9 If your Company is dissolved, you must inform us promptly. In such a case, all accreditations will automatically be set to Expired as of the date of dissolution.

2.10 If your Company changes its official name with Companies House, you agree to notify us promptly.

2.11 Upon being granted Approved Provider status, you will receive a certificate, logo, and identification number. These items are provided solely to demonstrate that your Company has completed the application process. They must not be used to suggest that individual trainers or specific CPD Activities are accredited unless separately approved.

Approved Provider logos must not appear on learner or student certificates.

2.12 All CPD Certified logos, certificates, and identification numbers must be used in strict accordance with our brand guidelines.

2.13 Once Approved Provider status is granted, your details may be added to an independent online CPD directory (if applicable). It is your responsibility to ensure the accuracy of the information displayed.

2.14 Accounts may be audited at random to ensure compliance with our requirements. You must respond to requests for updated or additional information. Failure to comply may result in suspension.

2.15 If paid services are not used within the following timeframes, your account will be set to Expired and access removed unless we give permission otherwise:

UK-based companies: 12 months to use paid services before expiration.
Companies outside the UK: 6 months to use paid services before expiration.
This does not apply to providers applying only for event accreditation.

2.16 Once an account is expired, you must stop using CPD Certified’s intellectual property, including logos, certificates, or identification numbers.

3. Accreditation

3.1 CPD Course Accreditation – (Chargeable Service)

3.1.1 CPD courses submitted for accreditation are assessed against CPD Certified’s recognised accreditation framework to ensure they meet our standards. Each course undergoes the same thorough review process. We do not grant “blanket accreditation,” as this ensures consistency across all accredited courses.

3.1.2 Our accreditation service is limited to assessing whether the submitted learning materials, educational resources, and content are suitable in line with our framework. We do not evaluate the technical accuracy or completeness of the material itself.

3.1.3 Every course must be submitted individually and accredited based on its own merits. Courses that cover multiple subjects will be returned with a request to split them into separate applications. Failure to do so will pause the accreditation process.

3.1.4 To review your course, you must supply all resources used in delivery, such as manuals, articles, videos, handouts, lesson plans, PowerPoint slides, tutor notes, and other relevant materials.

3.1.5 Course applications will be checked initially to ensure they are complete. Full assessment will not begin until any missing or incomplete information has been provided. Once resubmitted, the normal assessment timeframes (see clause 3.1.12) will apply.

3.1.6 CPD courses must not use terminology that could be confused with Ofqual-regulated qualifications. If such wording is used, the application will be returned, and the process will be paused until the language is updated for transparency.

3.1.7 Course Mapping: If a course title includes the word “Level,” you must submit a mapping document showing that the learning outcomes are comparable to those of a regulated qualification of the same level. If you do not provide this, the word “Level” must be removed from all course titles and materials.

3.1.8 Depending on the subject of your course, we may require additional documents or signed policies before we can proceed. If you cannot provide these, the accreditation process for the affected course(s) will not continue until they are supplied.

3.1.9 If you are unable to sign the additional documents required, we may, at our discretion, reallocate the accreditation slot for another use. You will be notified of this in writing.

3.1.10 The accreditation process will only begin once your course has been submitted through our online portal and payment has been received in line with clause 4.

3.1.11 When submitting a course, you must sign a Statement of Authenticity confirming that the information and materials are genuine, that the author has the necessary qualifications/experience, and that you have permission to use the submitted materials. We accept no liability for intellectual property breaches arising from your submissions.

3.1.12 Our aim is to review course applications within 2–4 weeks of submission, depending on factors such as the length of the course, the volume of materials, and the number of applications we are processing at the time. This timeframe is indicative only and may vary.

3.1.13 Once the accreditation process has started, you cannot withdraw, alter, or substitute the submitted course, including its title or materials. Courses cannot be removed and re-used in another slot.

3.1.14 We reserve the right to decline accreditation for any course if you cannot provide sufficient evidence, fail to cooperate with our assessors, or do not meet the requirements.

3.1.15 Accreditation relates solely to the course content and materials. It does not assess or endorse the skills or competence of the trainer delivering the course.

3.1.16 You may submit courses at any point during your accreditation plan, provided there are available slots. However, submissions made later than 2 months before your plan expires may not be processed unless you renew your plan. Acceptance of late submissions is at our discretion.

3.1.17 Accreditation applies only to the submitted learning resources. It does not extend to products, goods, or equipment included as part of any training package.

3.1.18 Once accreditation is granted, you will be issued with a unique Accredited Course logo and identification number. Use of these is strictly subject to our brand guidelines. Approved Provider logos must not appear on learner certificates.

3.1.19 You must not claim, market, or advertise a course as “CPD Accredited” by CPD Certified until we have approved it and issued the relevant credentials through your account.

3.1.20 Once accreditation has been awarded, you must not alter the course title, content, or method of delivery unless you are making routine updates. Significant changes may require a new application.

3.1.21 CPD credits will be allocated to each accredited subject. These credits are valid only from the date of accreditation and cannot be applied retroactively to learners who completed the course beforehand.

3.1.22 Accreditation slots included in your plan that remain unused cannot be refunded or carried forward into a new plan.

3.1.23 If payments are overdue or your direct debit is cancelled, your Approved Provider account and all accredited courses may be suspended. You must not promote any suspended courses as CPD accredited until the suspension is lifted.

3.1.24 Every accredited course must undergo a mandatory review after 36 months. This review is free of charge. If updates or changes are required, you will be given a deadline to complete them. Failure to comply may result in suspension or expiry of accreditation.

3.1.25 You are encouraged to keep course content updated. However, if changes significantly affect learning outcomes, the updated course must be submitted as a new application for independent accreditation.

3.1.26 We may reject accreditation applications for courses whose subject, title, delivery, or content we consider unsuitable, unethical, or potentially harmful to learners, providers, or clients.

3.1.27 Accreditation contracts are available for 12, 24, or 36 months. Once the contract ends, your portal access may be restricted, but any existing course accreditations will remain valid until their individual expiry dates.
You may extend your plan for additional periods of 12, 24, or 36 months. If the extension is processed within 30 days of the first course expiry, all courses will be automatically revalidated. Extensions after that point may require a full re-review.

3.1.28 When a plan expires without renewal, you must stop using all CPD Certified intellectual property associated with accredited courses, including logos and accreditation numbers.

3.1.29 If we decide not to accredit a course, it will be removed from your account, and the slot will be made available for reuse.

3.2 CPD Webinar Accreditation – (Chargeable Service)

3.2.1 Webinars submitted for CPD accreditation are assessed using a “light-touch” review against our quality standards to confirm suitability. Each application goes through the same process, and we do not issue “blanket accreditations,” ensuring fairness and consistency.

3.2.2 To carry out the review, you must provide all details requested in the application form. Additional supporting documents or policies may be required to verify that the webinar meets the necessary standards. We reserve the right to refuse accreditation if sufficient information is not supplied.

3.2.3 Once a submission is received, our Accreditation & Compliance Team will conduct an initial review to check whether it is appropriate for CPD accreditation. Applications may be rejected at this stage if considered unsuitable. In such cases, we may suggest an alternative type of accreditation and will notify you in writing.

3.2.4 CPD accreditation for webinars applies strictly to the submitted content. It does not extend to any equipment, goods, or promotional items included alongside the webinar.

3.2.5 Assessment of webinars will begin once all materials are submitted via our portal and payment has been made in accordance with clause 4.

3.2.6 We aim to review webinar applications within 1–5 working days from submission. This timeframe is for guidance only and may vary depending on factors such as the number of applications, the complexity of content, and overall demand.

3.2.7 Once a webinar has been accredited, you will receive a unique Accredited Webinar logo and identification number. These must be used only in accordance with our brand guidelines and not for any other purpose. Approved Provider logos must not be used on learner certificates.

3.2.8 You must not advertise or claim your webinar as “CPD Accredited” until accreditation has been formally granted and the official logo has been made available in your account. Submission of an application alone does not imply approval.

3.2.9 After an application has been submitted and the accreditation process has started, you are not permitted to withdraw, alter, or replace the webinar. Titles, content, or slots cannot be swapped or re-used.

3.2.10 Webinar accreditation slots do not expire until used and can be applied at any time. Once a webinar has been accredited, it is valid for 36 months, after which the accreditation will lapse. To continue, a new slot must be purchased and the webinar resubmitted for review. Updated credentials must then be reflected in all promotional material.

3.2.11 When a webinar accreditation expires, you must stop using CPD Certified’s intellectual property connected to that webinar, including logos and accreditation numbers, and you may no longer advertise it as accredited.

3.2.12 Accredited webinars will be assigned a unique QR code that attendees can scan to download a free participation certificate showing CPD credits/minutes. Once the webinar accreditation expires, the QR code will be deactivated.

3.2.13 We reserve the right to refuse accreditation for any webinar we consider unsuitable based on subject matter, content, delivery style, ethics, or potential for harm, distress, or risk to learners, providers, or clients.

3.2.14 Attendees who wish to claim a CPD certificate for a webinar must register with CPD Certified. They must also actively opt-in and accept our Privacy Policy before receiving access to the digital certificate.

3.3 CPD Podcast Accreditation – (Chargeable Service)

3.3.1 Podcasts submitted for CPD accreditation are evaluated through a “light-touch” review process against our quality standards to confirm suitability. Each podcast application is reviewed individually, and we do not issue “blanket accreditations,” ensuring all podcasts meet the same standard.

3.3.2 To complete the assessment, you must provide all required details outlined in the application form. From time to time, we may also request extra documents or policies to support your application. If this information is not provided, we reserve the right to decline accreditation.

3.3.3 When your podcast submission is received, our Accreditation & Compliance Team will conduct an initial review to determine its appropriateness for CPD accreditation. If we consider the submission unsuitable, it may be rejected. In such cases, we may recommend a different type of accreditation and will confirm this in writing.

3.3.4 Accreditation applies strictly to the podcast content you submit for review. It does not extend to any products, goods, or promotional materials provided in connection with the podcast.

3.3.5 The assessment will only begin once all podcast materials are submitted through our online portal and payment has been received in line with clause 4.

3.3.6 We aim to review podcast submissions within 1–5 working days from receipt. This timeframe is an estimate and may vary depending on factors such as the number of applications, the complexity of the podcast content, and the overall workload of the accreditation team.

3.3.7 Once a podcast has been successfully accredited, you will be issued a unique Accredited Podcast logo and identification number. These must be used only in line with our brand guidelines and cannot be used for other purposes. Approved Provider logos must not appear on learner certificates.

3.3.8 You may not promote or claim your podcast as “CPD Accredited” until accreditation has been officially granted and the Accredited Podcast logo is made available in your account. Simply submitting an application does not mean accreditation has been awarded.

3.3.9 Once your podcast has been submitted and the accreditation process has begun, you cannot withdraw, change, or replace the podcast. You may not swap titles, substitute content, or delete submissions to reuse slots.

3.3.10 Podcast accreditation slots do not expire until they are used and can be applied at any time. Once a podcast has been accredited, it is valid for 36 months, after which accreditation ends. To renew, you must purchase a new slot and resubmit the podcast for review. Updated credentials must then be reflected in all promotional activity.

3.3.11 Once a podcast accreditation expires, you must stop using CPD Certified’s intellectual property linked to that podcast, including logos and accreditation numbers, and you may no longer promote the podcast as accredited.

3.3.12 Accredited podcasts will be assigned a unique link and access code for participants. This allows them to download a free certificate confirming participation and CPD credits/minutes. Once accreditation expires, the link and code will no longer be valid.

3.3.13 We reserve the right to decline accreditation for any podcast if the subject matter, content, delivery, or ethical alignment is considered inappropriate, harmful, distressing, or otherwise unsuitable for CPD purposes.

3.3.14 Participants wishing to receive a CPD certificate for a podcast must register with CPD Certified. They must also opt in and agree to our Privacy Policy before gaining access to the digital certificate.

3.4 CPD Edutorial Accreditation – (Chargeable Service)

3.4.1 Applications for CPD Edutorial accreditation are reviewed using our CPD Accreditation Framework to confirm that the publication meets minimum standards and has the necessary procedures in place to display the CPD Certified quality mark.

3.4.2 Accreditation plans and fees for CPD Edutorials are based on one publication, which must contain at least 10 individual articles.

3.4.3 To carry out the accreditation review, you must provide all information specified in the application. At times, we may also request additional documents or policies to confirm compliance. If this information is not provided, we reserve the right to refuse accreditation.

3.4.4 Once we receive an application, our Accreditation & Compliance Team will complete an initial screening to determine whether the Edutorial is suitable for accreditation. If considered inappropriate, the application may be rejected. Where relevant, we may suggest an alternative accreditation pathway, and this will be confirmed in writing.

3.4.5 Accreditation relates solely to the content of the Edutorial submitted for review. It does not cover any products, goods, or materials offered as part of a package.

3.4.6 The assessment will begin once all relevant materials have been uploaded through our portal and the required payment has been made in line with clause 4.

3.4.7 We aim to review Edutorial applications within 1–5 working days of submission. This timeframe is indicative and may vary depending on the number of applications, the volume of materials submitted, and the complexity of the content.

3.4.8 Once successfully accredited, you will receive a unique Accredited Edutorial logo and identification number. These must be used only in accordance with our Brand Guidelines and cannot be applied to other purposes. Approved Provider logos must not appear on learner certificates. Approved Provider logos must not appear on learner certificates.

3.4.9 You cannot claim or promote your Edutorial as “CPD Accredited” until accreditation has been officially approved and the Accredited Edutorial logo is made available in your account. Submitting an application does not constitute accreditation.

3.4.10 Once the accreditation process has begun, you are not permitted to withdraw, alter, or replace the Edutorial. This includes changing titles, swapping publications, or deleting submissions to reuse slots.

3.4.11 Accreditation slots for Edutorials do not expire until they are used. Once an Edutorial is accredited, the accreditation remains valid for 36 months. To extend accreditation, a new slot must be purchased, and the publication resubmitted for review. Updated credentials must be applied to all related promotional activities.

3.4.12 At the end of the accreditation period, you must stop using all CPD Certified intellectual property linked to the Edutorial, including logos and accreditation numbers. Expired Edutorials cannot be marketed as CPD Accredited.

3.4.13 Accredited Edutorials will be provided with a unique QR code, allowing readers to access a free downloadable certificate confirming their participation and CPD credits/minutes. Once accreditation expires, the QR code will no longer function.

3.4.14 We reserve the right to deny accreditation to any Edutorial that is unsuitable in terms of subject matter, delivery, ethics, or if its content may cause harm, distress, or risk to learners, providers, or clients.

3.4.15 Participants seeking CPD certification for an Edutorial must register with CPD Certified to obtain their digital certificate. They must opt in and agree to our Privacy Policy before access is provided.

3.5 CPD Trainer Accreditation – (Chargeable Service)

3.5.1 Trainer accreditation applications are assessed against our CPD Trainer Accreditation Framework to ensure the applicant is suitably qualified, competent, and experienced to deliver training in their specialist area.

3.5.2 Accreditation for Trainers remains valid for 36 months, provided that monthly fees are paid on time. After this period, a mandatory review of the application will take place. Trainers are responsible for completing any actions requested by the Accreditation & Compliance Team. Failure to do so may result in suspension of Trainer Accreditation and the CPD Trainer Card until the required updates are completed.

3.5.3 Applicants must provide evidence of academic qualifications and professional experience for the fields in which they are applying. Accreditation may be refused if adequate proof is not supplied.

3.5.4 We reserve the right to verify the validity of evidence provided. If challenged, you will be required to provide further proof. If this is not received, your account will be suspended, and no refunds will be issued. If satisfactory validation is later provided, the application will be reviewed again and reinstated if approved.

3.5.5 Applicants must provide proof of valid Professional Indemnity Insurance with at least three months remaining before expiry (UK applicants only). Accreditation may be denied if this requirement is not met.

3.5.6 It is the Trainer’s responsibility to maintain valid Professional Indemnity Insurance throughout the entire accreditation period. This may be checked periodically to ensure compliance.

3.5.7 We may refuse accreditation if the applicant lacks sufficient experience or qualifications in their field. Applicants will be informed in writing and may resume their application once adequate evidence is obtained. No additional fee will be charged for re-reviewing resumed applications.

3.5.8 Upon successful accreditation, Trainers will receive a unique NFC Trainer Card and a listing on The CPD Register (https://cpdcertifed.co.uk/).

3.5.9 The initial application fee for Trainer Accreditation is non-refundable. Accredited Trainers must also pay ongoing monthly subscription fees to maintain accreditation and the NFC Trainer Card.

3.5.10 If subscription payments are missed or cancelled, accreditation will be restricted, the NFC Trainer Card suspended, and the Trainer’s listing on The CPD Register will be removed.

3.5.11 Accreditation applies only to the Trainer’s individual skills and expertise. It does not extend CPD Accreditation to the courses, activities, or other training delivered by the Trainer.

3.5.12 You may not claim, advertise, or present yourself as a CPD Accredited Trainer until accreditation has been officially granted. Submitting an application does not imply that accreditation is approved.

3.5.13 Once accredited, Trainers may submit the subjects they are qualified to teach for inclusion on their CPD Register profile. Evidence of qualifications or experience must be provided for each subject. We reserve the right to reject subjects if sufficient evidence is not supplied.

3.6 CPD Employer Accreditation – (Non-Chargeable Service)

3.6.1 Applications for Employer Accreditation are reviewed against our CPD Accreditation Framework to confirm that the organisation meets the required standards and has the necessary policies and procedures in place to earn the quality mark of Committed to CPD.

3.6.2 Once Employer Accreditation is approved, the organisation will receive an Accreditation Certificate and a unique Accredited Employer Logo. These assets may only be used to show recognition as an Accredited CPD Employer.

3.6.3 We reserve the right to deny Employer Accreditation if the organisation cannot, or will not, provide the evidence required to support their application.

3.6.4 The Accredited Employer Logo must only be used in accordance with our Brand Guidelines and cannot be applied for any other purpose.

3.6.5 Accredited Employer Status does not mean that the organisation’s Training Courses, Webinars, Podcasts, or individual Trainers are accredited. You must not claim or market these activities or individuals as CPD Accredited by us.

3.6.6 You may not claim, advertise, or promote your organisation as CPD Accredited by us until Employer Accreditation is officially granted and the Accredited Employer Logo is issued. Submission of an application alone does not indicate approval.

3.7 CPD Event Accreditation – (Non-Chargeable Service)

3.7.1 Applications for CPD Event, Conference, or Seminar Accreditation undergo a light-touch review process, assessed against our CPD standards to ensure suitability. Each application is reviewed individually, and we do not adopt a blanket accreditation approach, ensuring consistency and quality across all approved Events, Conferences, and Seminars.

3.7.2 Once approved, each accredited Event, Conference, or Seminar will be assigned a unique QR code. Delegates can scan this code to access a free downloadable certificate confirming their attendance and recording CPD Credits/Minutes.

3.7.3 You must ensure that the Accredited Event status and its related assets are only used in accordance with our Brand Guidelines, and not for any other purpose.

3.7.4 Accredited Event, Conference, or Seminar status does not extend CPD Accreditation to other activities such as Training Courses, Webinars, Podcasts, or to individual Trainers. You must not market or present these as CPD Accredited by us.

3.7.5 All Event, Conference, and Seminar applications must be submitted at least two weeks before the scheduled date of the activity. Late submissions may not be accredited and will be subject to our sole discretion.

3.7.6 You are not permitted to claim, advertise, or promote your Event, Conference, or Seminar as CPD Accredited until official accreditation is granted and the QR Code(s) have been provided. Submission of an application does not indicate approval.

3.7.7 Delegates seeking CPD certification for attending an Event, Conference, or Seminar must register with us to access their digital certificate. They must also opt-in and agree to our Privacy Policy before access is granted.

4. Accreditation Plans, Fees & Payment

4.1 CPD Course Accreditation Plans and Fees

4.1.1 CPD Courses may be accredited for a 12-, 24-, or 36-month duration.

4.1.2 The Accreditation Fee refers to the total amount payable for your chosen Accreditation Plan.

4.1.3 All prices are listed exclusive of UK VAT, which will be added at the time of purchase.

4.1.4 You agree that all Accreditation Plans for CPD Courses are binding contracts and the full Accreditation Fee is due as soon as the invoice is issued.

4.1.5 If Accreditation Plans and their associated fees are paid upfront in full, a 5% discount will apply.

4.1.6 For organisations outside the UK, Accreditation Plans must be paid in full, upfront. These will also qualify for a 5% discount and will not be subject to UK VAT.

4.1.7 For UK-based organisations, subject to a satisfactory credit check, CPD Certified may allow you to pay Accreditation Fees in monthly instalments over the chosen plan duration, collected via direct debit. This option is at our sole discretion.

4.1.8 We reserve the right to withdraw the monthly payment option at any time during the contract. If this occurs, the outstanding balance will become immediately payable, and an invoice will be issued, due upon receipt.

4.1.9 You acknowledge that your organisation is fully liable for the entire Accreditation Fee for the selected plan at the point of agreement, regardless of whether payment is made upfront or via monthly instalments. This includes unused Accreditation “Slots.”

4.1.10 We may request full or immediate settlement of the total Accreditation Fees if we are not satisfied with your creditworthiness, or at our sole discretion.

4.1.11 Within the first 14 days of starting any Accreditation Plan, if no part of the service has been used and no work has been undertaken by us, you may cancel under the Consumer Rights Act 2015 and receive a full refund.

4.1.12 If part of the service has been delivered within the first 14 days, you agree to pay for the work carried out on a pro-rata basis. If this amount is lower than the invoice value, a partial refund will be made within 14 days. If higher, you will be invoiced for the additional amount, payable immediately.

4.1.13 If the service is cancelled outside of the 14-day period, cancellation and settlement fees will apply as follows:

50% of the outstanding accreditation fees for the remaining contract term, invoiced immediately and payable upon receipt.

Please note: Accreditation Plans paid in full upfront are non-refundable, either partially or in full, if cancelled.

Once cancellation fees are settled, all CPD Accredited Courses will be marked as Expired from the cancellation date and this will be shown on your CPD Register profile.

Failure to pay cancellation fees may result in legal action to recover the outstanding amount.

4.1.14 You may upgrade your Accreditation Plan at any time by adding extra Course slots. When this occurs, the existing plan will end, and a new one will start. Existing accredited Courses will remain valid and receive a new expiry date based on the new contract.

4.1.15 Downgrading your Accreditation Plan (removing Courses) is not allowed during the contract term and can only be done when extending or renewing your contract.

4.1.16 At expiry, you may extend your Accreditation Plan for another 12-, 24-, or 36-month period. Any remaining accreditation time for current Courses will be added to the new plan. Once extended, a new contract is formed under these terms.

4.1.17 Any unused Accreditation Slots within a plan are non-refundable and cannot be carried over to a new or extended plan.

4.1.18 If payments are overdue or a Direct Debit mandate is cancelled, your Approved Provider account will be suspended. This includes all Accredited Courses and your CPD Register listing until fees are paid in full. During suspension, you cannot market or claim your Courses as CPD Accredited.

4.1.19 We reserve the right to review and adjust Accreditation Fees at the end of each plan term, and notice will be given in writing.

4.1.20 All payments must be made in GBP (£), without any deductions, except where legally required for tax purposes.

4.1.21 Timely payment is essential. Failure to pay by the due date may result in suspension or termination of your registration, and interest will be charged at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Interest will accrue daily until payment is received. We may also recover debt collection costs.

4.2 CPD Webinar Accreditation Plans and Fees

4.2.1 Webinar Accreditation slots are purchased individually on an ad hoc basis.

4.2.2 Once accredited, CPD Webinars hold valid accreditation for a standard 36-month period.

4.2.3 Webinar slots do not have an expiry until they are used. Once accreditation is granted, the 36-month accreditation period begins and will remain valid for the full term.

4.2.4 Additional Webinar slots may be purchased at any time via the Approved Provider account. Once payment is received, the slots will be added to your account.

4.2.5 Webinar slots are strictly non-refundable.

4.2.6 All prices are listed exclusive of VAT, where applicable.

4.2.7 We reserve the right to amend fees at the end of the accreditation term, and you will be notified of any changes in writing.

4.2.8 All payments must be made in GBP (£), without deductions, set-offs, or withholdings, except where tax law requires it.

4.3 CPD Podcast Accreditation Plans and Fees

4.3.1 Podcast Accreditation slots are purchased individually on an ad hoc basis.

4.3.2 Once accreditation is successfully granted, each CPD Podcast will hold valid accreditation for a standard 36-month period.

4.3.3 Podcast slots do not expire until they are used. Once accreditation is approved, the 36-month accreditation period begins and remains valid for the full term.

4.3.4 Additional Podcast slots may be purchased at any time through the Approved Provider account. On receipt of payment, the slots will be activated and available for use.

4.3.5 Podcast slots are strictly non-refundable.

4.3.6 All fees are shown exclusive of VAT, where applicable.

4.3.7 We reserve the right to change the fees at the end of the accreditation term, and you will be notified of such adjustments in writing.

4.3.8 All payments must be made in GBP (£), without deductions, set-offs, or withholdings, unless legally required for tax purposes.

4.4 CPD Edutorial Accreditation Plans and Fees

4.4.1 Edutorial Accreditation slots are purchased on an ad hoc basis.

4.4.2 Once approved, an accredited CPD Edutorial will hold valid accreditation for a standard period of 36 months.

4.4.3 Edutorial slots do not expire until used. When accreditation is granted, the 36-month accreditation term begins and will remain valid for the full period.

4.4.4 Additional Edutorial slots can be purchased at any time through the Approved Provider account. After payment is received, the slots will be made available for use.

4.4.5 Edutorial slots are strictly non-refundable.

4.4.6 All fees are stated exclusive of VAT, where applicable.

4.4.7 We reserve the right to revise the fees at the end of an accreditation term, and you will be informed of any changes in writing.

4.4.8 All payments must be made in GBP (£), without any set-off, deduction, or withholding, except where legally required for tax purposes.

4.5 CPD Trainer Accreditation Plans and Fees

4.5.1 All Trainer applications are subject to a non-refundable application fee.

4.5.2 Once Trainer Accreditation has been granted, accredited trainers are required to pay a non-contractual subscription fee, billed monthly via credit or debit card, to maintain their Accreditation and NFC Trainer Card.

4.5.3 If subscription payments are missed or cancelled, the Accredited Trainer status will be restricted, the Trainer Card will be suspended, and the listing on The CPD Register will be removed.

4.5.4 All fees are quoted exclusive of VAT, where applicable.

4.5.5 We reserve the right to change the fees at the end of a subscription term, and any adjustments will be communicated to you in writing.

4.5.6 All payments must be made in GBP (£), without deductions, set-offs, or withholdings, unless legally required by tax regulations.

5. Intellectual Property

5.1 With respect to your intellectual property:

5.1.1 You will retain ownership of all intellectual property rights in your Materials. You grant us a licence to use these Materials only as necessary to fulfil our obligations under these Terms and Conditions. All Approved Providers are required to sign a Non-Disclosure Agreement (NDA), confirming that CPD Certified will use supplied intellectual property solely for CPD Accreditation purposes.

5.1.2 We accept no responsibility for your misuse of copyright, trademarks, plagiarism, or any other intellectual property rights. This responsibility lies entirely with you.

5.1.3 You guarantee that any Materials, images, logos, documents, or instructions provided to us will not infringe on the intellectual property rights or other legal rights of third parties. You agree to indemnify us against any claims, losses, costs, or damages arising from such infringements resulting from our use of the information you supply.

5.2 With respect to our intellectual property:

5.2.1 We retain ownership of all trademarks, materials, and other intellectual property made available to you as part of our Services. Nothing in this Contract transfers ownership of these rights to you. Provided payment is made in line with clause 4, we grant you a non-exclusive, non-transferable licence to use our intellectual property solely for your Approved Provider Status, Accredited Activity Status, Accredited Trainer Status, Accredited Employer Status, or Accredited Event Status. Sub-licensing is prohibited without our prior written consent.

5.2.2 Any licence we grant is subject to our usage conditions, which are available upon request.

5.2.3 We reserve the right to take action to prevent or address any infringement of our intellectual property rights, and we may charge fees for unauthorised use.

5.2.4 Any licence granted will automatically terminate if you breach these Terms and Conditions, if the Contract is cancelled or terminated, or if we reasonably believe your continued use could harm our reputation or that of third parties.

5.2.5 The licence only covers intellectual property we provide for your use. It does not extend to any other logos, designs, documents, or materials. You are prohibited from using our intellectual property in connection with any other CPD activities, programmes, courses, or events, unless we have given prior written approval. Such approval is entirely at our discretion and may be reviewed at any time.

6. Termination

6.1 We reserve the right to immediately terminate the Contract in the following circumstances:

6.1.1 If you fail to make payment of Accreditation Fees by the due date.

6.1.2 If we discover that any information you have provided is inaccurate.

6.1.3 If you engage in unsafe or unsatisfactory training practices, or in any activity that we believe could damage our reputation.

6.1.4 If we reasonably believe you are connected with another CPD Accreditation body in a way that could put our intellectual property at risk.

6.1.5 If we reasonably believe that you have falsified training records, certificates, or related documents.

6.1.6 If you, or any of your representatives, engage in any form of abusive or harassing behaviour towards our staff (verbal, physical, or psychological). Such conduct will not be tolerated.

6.1.7 If you misuse the accreditation in any way that is inconsistent with its intended purpose or with our Brand Guidelines.

6.1.8 If you breach any other provision of these Terms and Conditions.

6.2 Upon termination, any sums already paid will be retained by us. In addition, all unpaid amounts due under the Contract will immediately become payable.

6.3 Either party may terminate the Contract immediately by written notice if the other party enters bankruptcy, liquidation (voluntary or compulsory, except for bona fide corporate restructuring or amalgamation), administration (as defined by the Insolvency Act 1986), receivership over any part of its assets, or ceases or threatens to cease trading.

6.4 If the Contract is terminated for any reason, any licence granted under clause 5.2 will immediately be revoked, and you must remove all references to your accreditation from social media platforms, websites, learning materials, content, and resources.

7. Liability and Indemnity